Terms and Conditions

Happymom Terms and Conditions

1. Introduction
Welcome to Happymom.store! These Terms and Conditions ("Terms") govern the use of our website and services. By accessing or using the Happymom.store website (the "Site") and any related services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. User Responsibilities

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services. By using the Site, you represent that you meet these eligibility requirements.
  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.
  • Prohibited Conduct: You agree not to engage in any unlawful, harmful, or fraudulent activities while using the Site. This includes, but is not limited to, engaging in unauthorized access to accounts, violating intellectual property rights, or transmitting harmful code.

3. Services and Subscription

  • Product Selection: Our products and subscription boxes are curated by us, based on the developmental needs of babies. Product details, including age and gender-specific options, will be confirmed with customers before shipment.
  • Subscription Boxes:
    • Subscription boxes contain products that we select and carefully prepare. We do not accept returns or exchanges for subscription boxes.
    • Subscriptions are billed monthly and can be canceled by the 27th of each month before the next billing cycle starts. Subscription boxes are non-returnable and non-refundable.
    • If you have subscribed to a product or service that requires a minimum commitment (e.g., 3 or 6 months), you are obligated to complete the commitment before canceling.

4. Pricing and Payments

  • Pricing: Prices for products and subscription services are displayed on the Site. We reserve the right to change prices at any time, but any price changes will not affect existing orders.
  • Payment: By purchasing products or subscribing to services, you agree to pay the total amount due for your order, including taxes and shipping fees. Payments are processed securely via our payment processor.

5. Returns, Cancellations, and Refunds

  • Returns: You may return eligible products within 30 days of receipt. However, return shipping fees are your responsibility unless the product is defective or damaged.
  • Subscription Cancellations: You can cancel your subscription by the 24th of each month, before the next payment period. Subscription boxes are non-returnable and non-refundable.
  • Damaged Products: If you receive a damaged product, please contact us within 7 days of receipt for a replacement.
  • Refunds: Refunds will be processed for eligible returns within the specified period (7 days) and are subject to our inspection. Refunds will be issued to the original payment method.

6. Intellectual Property

  • Ownership: All content on the Site, including images, text, graphics, logos, and trademarks, is owned by Happymom™ or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.
  • User-Generated Content: By submitting any content to us (e.g., reviews, feedback, or suggestions), you grant us a license to use, reproduce, and modify the content for marketing and promotional purposes.

7. Use of Children’s Images

  • The images of children on our website and promotional materials are mock-ups sourced from reputable graphic and mock-up sites such as Placeit. These images are for illustration purposes only and do not represent actual customers or models.

8. Liability Disclaimer

  • Limitation of Liability: Happymom.store is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site, products, or services.
  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions, but we do not warrant that the descriptions are error-free. In case of discrepancies, we reserve the right to correct the information or cancel the order.

9. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the jurisdiction in which Happymom.store operates.
  • Arbitration: Any disputes that arise from or relate to these Terms will be resolved through binding arbitration, rather than in court. The arbitration will be conducted by the rules of the American Arbitration Association (AAA). Disputes must be submitted to arbitration within one year from the date the dispute arises.

10. Privacy and Security

  • Personal Information: We are committed to protecting your privacy. Your personal information will only be used to process orders and provide better services. Please review our Privacy Policy for more details.
  • Data Security: We use industry-standard security measures to protect your personal information. All payments are processed via secure payment gateways, and your data is encrypted.

11. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately. By continuing to use the Site, you agree to be bound by the revised Terms.

12. Security and User Responsibility

  • User-Generated Threats: You are responsible for any actions taken on your account and the security of your login information. You agree not to engage in any activity that could harm, disrupt, or interfere with the operation of the Site, including hacking, introducing malware, or using bots to access the Site.
  • Prohibited Activities: Engaging in fraudulent activities, spreading malicious software, attempting unauthorized access to other users' accounts, or disrupting the functioning of the Site may result in account termination and legal action.
  • Limitation of Liability for User Actions: Happymom.store will not be liable for any damage caused by the unauthorized use of your account or any malicious actions performed by other users. You agree to indemnify and hold Happymom.store harmless from any claims arising from such activities.
  • Site Security: While Happymom.store employs industry-standard security measures to protect user data and prevent malicious activities, we cannot guarantee the Site will be free from all potential vulnerabilities. Users should take responsibility for maintaining the security of their systems and accounts.

13. Product Use and User Responsibility

  • Product Safety: All of our products are carefully selected and made from organic materials, ensuring they meet high standards of safety and quality. We take special care in choosing products that are safe for babies and children, and we ensure that no harmful substances are used.
  • Proper Use: Users are responsible for ensuring that products are used properly according to instructions provided. Although we take every precaution to ensure the safety of our products, improper use or failure to follow safety guidelines may result in injury or damage.
  • Parental Responsibility: Parents and guardians are solely responsible for monitoring the use of all products by their children. Happymom.store is not liable for any harm or injury caused by the misuse of products, including any potential risks associated with the product packaging or contents.
  • Potential Risks: While every product we offer is thoroughly tested for safety, we encourage parents to always supervise their children, especially with toys, clothing, and other items that could pose a risk if used improperly.
  • Limitation of Liability: Happymom.store will not be held liable for any injury, damage, or loss resulting from the improper use of our products or from failure to adhere to safety guidelines. Customers acknowledge and accept full responsibility for their use by purchasing our products.

14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at info@happymom.com.